One-Year Limited U.S. Warranty
This limited warranty is provided by HoneyGear to you as the original purchaser of the original and genuine HoneyGear product(s) you purchased (the "Product"), given you purchased the Product at the full retail price.
This limited warranty does not apply to products purchased at a discount to the full retail price or otherwise marked or described as "on sale" ("Discounted Product"). Discounted Product which this warranty does not apply will be clearly marked or described on our honeygear.com website, for example, as those products with two listed prices, one price with a line through the full retail price, and a second discounted price presented, or otherwise, with the product image marked "Sale". Discounted Product is not covered by this limited warranty.
We warrant the Product to you against defects in materials and workmanship under ordinary use and if the Product shows no signs of improper use according to our proper cable use guidelines, for one year from the date of your original retail purchase from us, except that if the Product is a consumable product (for example, a cell phone sticker or cable router with adhesive backing) or the defect is wear and tear (for example, a HoneyGear logo that has worn off), this limited warranty is null and void with respect to the Product as soon as the consumable part of the Product (for example, the adhesive sticker) has been used or consumed or the wear and tear has been exhibited (for example, the HoneyGear logo has worn off) on the Product.
If the Product proves defective during the warranty period and you follow the instructions that we will provide to you for returning the Product, we will, at our option, take one of the following actions: (i) replace the Product with either a new or a refurbished Product that is the same or similar to the Product you purchased; (ii) repair the Product using either new or refurbished parts; or (iii) refund to you the purchase price of the Product.
There is no assurance, representation or warranty that any replacement Product will be identical to or will offer the same functionalities as the Product returned to us. Technological advances and Product availability may result in your receiving a replacement Product with a lower selling price than the original Product you purchased. In all cases, Product comparability will be determined by us at our sole discretion.
This limited warranty applies only to Products purchased within the United States (including the lower 48 states, the District of Columbia, Hawaii, Alaska, Puerto Rico and the U.S. Virgin Islands, but excluding APO/FPO addresses that are outside of those named jurisdictions)(collectively, the "Territory").
Replacements and repaired Products or parts will only be shipped to addresses within the Territory, and refunds will only be credited to accounts located within the Territory.
This limited warranty applies only to hardware components of the Product and does not cover claims that a data signal to or from a Personal Electronic Device does not transmit through the Product. This limited warranty applies only to Products that are not subject to accident, misuse, neglect, fire or other external causes, unauthorized use, exposure to water or liquids or chemical agents, alterations or repair, or commercial use. This limited warranty is not transferable to any subsequent purchaser or recipient of the Product.
This limited warranty applies to any replacement Product or part, or to any repair, for the remainder of the original warranty period or for 90 days from its shipment to you, whichever period is shorter.
All parts and Products that you return to us and for which we give you a refund or replacement will become our or our affiliate's property upon our receipt, and you agree that any unexpired part of this limited warranty on the replaced or refunded part or Product also transfers to us. Failure to ship the damaged part or Product back to us may result in your being charged for the replacement part or Product at the full retail price.
Please note this warranty applies only to HoneyGear products, and we are not responsible for damaged cell phones and can not replace a cell phone under any circumstances.
How to Obtain Service. To obtain instructions on how to obtain service under this limited warranty, contact customer service using the "support" button found on our HoneyGear.com website or click here to leave us a message on our contact page.
Customer service will ask you questions to determine your eligibility under this limited warranty. If you are eligible, a replacement order, repair order or refund will be issued, and you'll be given instructions for returning the defective Product.
Accepted warranty claims are subject to shipping fees paid by you for both returning the product to us and also receiving a replacement, repaired, or refurbished part or Product from us in return. Notwithstanding, depending on the circumstance we may at our option, choose to pay the cost of shipping the defective Product to us, postage paid. If we choose to send you a replacement or to repair your product, we may also at our option, choose to pay the cost of shipping the replacement or repaired Product to you.
The Terms of Service for the HoneyGear.com website as they exist and are amended from time to time (the "Terms of Service") are incorporated into this limited warranty by reference, including without limitation the limitations of liability, disclaimers, choice of venue and jurisdictional provisions. In the case of any inconsistencies between the Terms of Service and this limited warranty, this limited warranty will control. All subsequent amendments to the Terms of Service are automatically incorporated herein at the time of the amendment. You can access the current version of the Terms of Service at www.honeygear.com/terms-of-service.
Further Limitations. TO THE EXTENT PERMITTED BY LAW, THE LIMITED WARRANTY AND REMEDIES SET FORTH ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES AND REMEDIES. IF WE CANNOT LAWFULLY DISCLAIM STATUTORY OR IMPLIED WARRANTIES, THEN TO THE EXTENT PERMITTED BY LAW, ALL SUCH WARRANTIES WILL BE LIMITED IN DURATION TO THE DURATION OF THIS EXPRESS LIMITED WARRANTY AND TO REFUND, REPAIR OR REPLACEMENT SERVICE AS DETERMINED BY US IN OUR SOLE DISCRETION. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO OUR EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU.
This limited warranty gives you specific legal rights,
and you may have other rights which vary from state to state.